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Season Tickets, Subscriptions & Memberships – Consumer Rights Under COVID-19 Restrictions

COVID-19 has drastically altered how consumers access and enjoy entertainment. Previously, we had access to many external sources of entertainment, including different ways of paying for them. However, lockdown restrictions has resulted in potentially irreversible changes to how consumers will spend money and interact with entertainment services. Restrictions have meant that many of the services …

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Your Rights When Travel Plans Don’t Go to Plan: A Guide to Flight & Holiday Refunds

consumeradvice.scot has received a large number of enquiries from Scottish consumers, concerned about a range of travel-related issues arising as a direct result of the coronavirus outbreak. This is not just about obtaining a refund. Many consumers have a considerable amount of money tied up in cancelled holidays, which has a significant impact on their …

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Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology

For most of us, the purchase of a new gadget is exciting.  Opening the box and holding something which feels and looks shiny and new can be a great feeling. This interaction between the shiny new item, the act of opening the packaging and the anticipation of the experience is an important driver in encouraging …

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Safety In Numbers – Protecting Your Hard-Earned Cash

As confusion surrounded the potential administration of airline Flybe last week, many consumers understandably found themselves panicking about the security of their bookings and hard-earned money. Although the Government intervened and assisted the airline before it was too late, many will undoubtedly remain cautious when booking holidays in the near future. With that in mind, …

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Gym Memberships & Not Overdoing It – Physically or Financially

I did it! I finally made it past the induction and first stint on my own at the gym. The apprehension was awful. The walk to my first session was nerve-wracking, but nevertheless I did it! For the last two years, I’ve been trying to decide whether to commit to an annual membership or whether …

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“New Year New Me” – Getting Over the Festive Pinch: How to Gain a Steadier Footing Moving into the New Year

We all do it. Well, I know I do. We make that list in the week between Christmas and New Year of all the things that we promise ourselves that we will do over the course of the next 12 months that will fix our lives, make us more financially stable and let us save …

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Sunshine Saturday: Making the Most of Your Rainy-Day Funds When Booking a Holiday

First, we had Black Friday, then Cyber Monday and now Sunshine Saturday? If you’re anything like me, you’ll struggle to simply ascertain what day of the week it is over the festive period! While ‘Take-the-day-off Tuesdays’ has a certain ring to it (although I’m sure my boss would disagree), the next ‘double-barrelled day’ on the …

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“Waste not want not” – Avoiding Food waste – Food Planning for Christmas Day and Making the Most of Leftovers

It’s the most wonderful time of the year and unfortunately the most wasteful in terms of the amount of food that is bought, cooked and ultimately disposed of. Christmas is a costly time for the majority of consumers, with last year’s average spend on food, drink and festive treats stacking up to a gigantic estimate …

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Whirlpool – Hotpoint / Indesit Washing Machine Recall

Over 500,000 Hotpoint and Indesit brands of washing machine have been recalled by Whirlpool today. There have been an estimated 79 fires in the UK caused by a fault which develops over time. This most recent recall accounts for around 20% of the washing machines sold since 2014.  consumeradvice.scot have put together the top Frequently Asked Questions in relation to this recall, and information on what consumers who think that they have …

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A Counterfeit Toy Story: Choking Hazards, Age Restrictions and Safety

In our article covering counterfeit goods back in June (Available HERE), we looked at the impact of fake goods on the UK economy and the detrimental effect that such products can have upon consumers. Recent research from the Anti-Counterfeiting Forum estimates that the proliferation of counterfeit goods has resulted in a cost of £30bn (or the equivalent …

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